Terms & Conditions

Service Provider & Representative

The Lungmar Remote Camp Private Limited hereafter referred to as "LUNGMĀR", registered office 675, U01, T/F, Krishna Apartment, Devli Extension, New Delhi, 110060, is the service provider. Snow Leopard Camp, LLC, registered office, 8, The Green, Suite A, Dover, DE, USA is the LUNGMĀR's representative in the United States and internationally.

Individuals booking a stay or a tour with the LUNGMĀR ("Guests") enter into a service agreement contract with the Lungmar Remote Camp Private Limited.

COVID-19 Requirements

• We require proof of COVID-19 vaccination and a negative RT-PCR test.
• The Union Territory of Ladakh requires proof of double vaccination OR a negative RT-PCR administered within 96 hours of arrival in Leh for entry to the region for travelers.
• Guests may also have to take a rapid test at the camp. This is to ensure the safety of all our guests and staff.

General Health & Safety

• As the property is situated at roughly 3,900 meters / 12,795 ft, all guests must stay in Leh to acclimatize for 2 nights before coming to camp.
• Guests who do not stay 2 nights in Leh cannot be accommodated.
• Guests must be fit enough to cope with the rigors of altitude. Walking is the primary means of transport on most days searching for snow leopards. 4x4’s are available for drop-offs between camp and spotting locations - but cannot access the mountains beyond.
• The LUNGMĀR is fully equipped for altitude emergencies with a highly trained staff of several professional mountaineers, oxygen cylinders, and a portable hyperbaric chamber.

Minors

• Children over 12 are welcome at the LUNGMĀR when accompanied by adults.
• Unaccompanied minors (under 18) are not allowed.

Wildlife

• There are NO guarantees of wildlife sightings - especially with an animal as elusive as the snow leopard. Though over the past five years, every guest that has spent six days or more tracking the cats with our team has seen one snow leopard, if not a few. The more the days, the higher the chance.

Baggage

• The LUNGMĀR assumes no responsibility for loss, damage, or delay in delivering baggage. baggage turned over to LUNGMĀR for transport is done so at the guest’s own risk.
• Any equipment, such as cameras, lenses, laptops, or other electronic devices are considered a part of a guests baggage. If a LUNGMĀR team member is asked to carry any such luggage and in the course of their duty they damage it, LUNGMĀR or the employee cannot be held liable.
• Luggage insurance is recommended.

Guest Behavior

• Guests are expected to comply with local laws and respect local traditions.
• If a guest is deemed unruly and/or in violation of local laws, and/or a risk to the safety of the group, we reserve the right to cancel the contract and stay.
• We are not responsible for further costs incurred by the guest.

Force Majeure

• Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of “force majeure”.
• In these booking conditions, “force majeure” means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid.
• Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, kidnapping, robbery, burglary, industrial dispute, pandemics, epidemics, spread of infectious disease, natural disasters include earthquakes, fires, floods, nuclear disaster, adverse weather conditions, storms, the closure of international borders, imposition of travel bans or travel restrictions by governments, and all similar events outside our control.

Photo and Video Copyright

Any photos and/or videos produced by the LUNGMĀR or its representatives on tour are the property of the LUNGMĀR. The copyright rests with LUNGMĀR. LUNGMĀR can use any and all of this material for advertising and marketing purposes, including images where individual guests can be recognized, without any charge to LUNGMĀR from the guest for use of the material.

Passport and Visa Compliance

• International guests are responsible for having passports that have a minimum of 6 months remaining on their expiry and securing the required visas necessary for travel.
• The LUNGMĀR can advise on visa regulations and provide supporting documentation (itinerary and reservation confirmation).
• If guests are turned away by government authorities/ immigration when entering a country to participate in a stay or tour, LUNGMĀR will not be liable for any costs incurred, nor liable to issue any refunds.

Responsibility

The LUNGMĀR is responsible for providing the services listed in the stay or tour description according to the local standard and the accurate description of services offered in its literature.
• The LUNGMĀR is not responsible or liable for any accidents.
• The LUNGMĀR reserves the right, without prior notice, to withdraw any, part, or all of a tour and/or to make any necessary changes.
• Any costs, if and where applicable, as a result thereof, shall be paid by the guest.
• Furthermore, it is agreed and understood that the owners, operators and agents of this tour including the LUNGMĀR are not the guardians of any guest’s safety.
• In addition they, individually or collectively, cannot be held liable in any way for any occurrence connected to the operation or the guest’s participation on the stay or tour which might result in injury, death or other damage to the guest.

Printing Errors and Cost Revisions

• The LUNGMĀR reserves the right to correct printing errors or cost calculation mistakes at any time as well as make revisions to the Terms & Conditions as required.