Terms & Conditions

Service Provider & Representative

The Lungmar Remote Camp Private Limited, hereafter referred to as "LUNGMĀR", registered office 675, U01, T/F, Krishna Apartment, Devli Extension, New Delhi, 110060, is the service provider.

Individuals booking a stay or a tour with LUNGMĀR ("Guests") enter into a service agreement contract with Lungmar Remote Camp Private Limited.

General Health & Safety

• As the property is situated at roughly 3,900 meters / 12,795 ft, all guests must stay in Leh to acclimatize for 2 nights before coming to camp.
• Guests who do not stay 2 nights in Leh cannot be accommodated.
• Guests must be fit enough to cope with the rigors of altitude. Walking is the primary means of transport on most days. 4x4 vehicles are available for drop-offs between camp and access points, but cannot reach higher terrain.
• LUNGMĀR is equipped for altitude emergencies with trained staff, oxygen cylinders, and a portable hyperbaric chamber.

Minors

• Children over 12 are welcome when accompanied by adults.
• Unaccompanied minors under 18 are not allowed.

Wildlife

• There are no guarantees of wildlife sightings. Though over the past five years, every guest that has spent six days or more tracking with the team has seen one or more sightings. The more days spent, the higher the probability.

Baggage

• LUNGMĀR assumes no responsibility for loss, damage, or delay in delivering baggage. Baggage handled by LUNGMĀR is at the guest’s own risk.
• Equipment such as cameras, lenses, laptops, and electronic devices are considered part of baggage. If carried by a team member and damaged during handling, neither LUNGMĀR nor the employee can be held liable.
• Luggage insurance is recommended.

Guest Behavior

• Guests must comply with local laws and respect local traditions.
• If a guest is deemed unruly, in violation of laws, or a risk to the group, LUNGMĀR reserves the right to cancel the contract and stay.
• Any resulting costs are the responsibility of the guest.

Force Majeure

• Except where otherwise expressly stated, LUNGMĀR cannot accept liability or pay compensation where obligations are affected by events beyond its control.
• Force majeure includes events that could not be foreseen or avoided, including war, civil unrest, terrorism, industrial disputes, natural disasters, adverse weather, border closures, and travel restrictions imposed by governments.

Photo and Video Copyright

Any photos or videos produced by LUNGMĀR or its representatives are the property of LUNGMĀR. Copyright remains with LUNGMĀR.
These materials may be used for advertising and marketing purposes, including images where guests are identifiable, without compensation.

Passport and Visa Compliance

• Guests are responsible for holding valid passports with at least six months’ validity and obtaining required visas.
• LUNGMĀR can advise on visa requirements and provide supporting documents such as itineraries and confirmations.
• If entry is denied by authorities, LUNGMĀR is not liable for resulting costs or refunds.

Responsibility

LUNGMĀR is responsible for delivering services as described in its materials according to local standards.
• LUNGMĀR is not liable for accidents.
• LUNGMĀR reserves the right to withdraw or modify any part of a stay or tour without prior notice.
• Any resulting costs are the responsibility of the guest.
• Guests acknowledge that operators and staff are not guardians of individual safety and cannot be held liable for injury, death, or loss arising from participation.

Printing Errors and Cost Revisions

• LUNGMĀR reserves the right to correct printing errors or pricing inaccuracies and to revise Terms and Conditions as necessary.